Enterprise Relationship Management (CRM, xRM, Social CRM) is at the core of NEREA’s activities since the very beginning of the company, in 2000.

Business Analysis

Luck is what happens when preparation meets opportunity.

It is the understanding of the organisation’s needs and the ability to analyze and redesign processes, rather than specific technical factors, that have helped NEREA achieve a very high success rate among its clients.

The key to any xRM implementation project lies in a thorough analysis of the environment. This is the challenge involved. Understanding working methods, communication processes, information and validation flows, documentation management, logistical movements, administrative standards – understanding the business: that’s how to guarantee the success of a project.

Expert Consulting

When love and skill work together, expect a masterpiece.

Relying on structured and standardised methodologies, NEREA’s consultants draw on more than 10 years’ experience in the specific field of CRM/xRM. They act as the link between business and technology, and between NEREA and the client, making each consistent with the other. You’ll soon consider them part of your staff.